Why You Need a Number
Every call needs a phone number to place from or receive on. On Vaaad AI, numbers are provisioned through licensed Indian telecom partners and are fully compliant with TRAI regulations.
Buying a Number
- Go to Settings → Phone Numbers
- Click + Buy New Number
- Select a number from available options
- Pay via Razorpay — one-time setup + monthly rental
- Number is active in 2-5 minutes
Pricing
| Type | Setup | Monthly |
|---|---|---|
| Indian Mobile (+91) | ₹600 | ₹200 |
| Indian Toll-free | ₹1,500 | ₹500 |
Assigning Numbers to Agents
For inbound calls, link a number to an agent so incoming calls are handled by that AI. Open your agent settings and select a phone number. For outbound calls, choose the number when launching a campaign or placing a one-off call.
Bring Your Own Carrier (BYOC)
Already have a Twilio, Plivo, or Exotel account? You can connect your existing numbers via SIP trunk. This keeps your existing provider relationships. Contact support to enable BYOC on your account.
Porting Existing Numbers
We support porting Indian numbers from other providers. Takes 5-10 business days, no downtime. Email support@vaaadai.com with a list of numbers to port.
Compliance
KYC verification is mandatory before any number can be used for outbound calls. See documentation.